In addition to the AVA Satisfaction Guarantee, all new Audio by Van Alstine designed and built electronics carry a limited three year warranty on parts and labor, subject to the following exceptions and conditions:
Call us at 651-330-9871 between 9 am and 5 pm central time Monday through Friday or between 9 am and noon on Saturdays for technical assistance before, during, or after your purchase. We want your system to perform to its full potential for you.
If you believe you have an equipment or system problem, consult our troubleshooting flow chart. This could save you a service call. If you still think you have a difficulty, call us before shipping for service advice.
Out of warranty repair rate is $100.00/hour, with a half-hour minimum bench charge. There is a 90 day parts and labor warranty on repairs.