Audio By Van Alstine sells factory tested and guaranteed used AVA components, a great opportunity for both seller and buyer.

Prospective buyers, save money and get good used AVA components with a factory parts and labor warranty. Check out our used equipment list for special deals.

Broker your equipment and trade up to new AVA equipment

Prospective sellers, if you need to sell used AVA equipment in order to buy new AVA equipment from us, we will broker your old AVA equipment, provide the prospective buyer a factory warranty, and charge you just 15% for our service.

When we broker your existing AVA electronics towards the purchase of new, the used equipment must be sent to us for evaluation. We will suggest a fair used price for it (typically about 70% of new for newer equipment and 30% to 60% for older models). If you agree, we will list the equipment for sale. We will guarantee prospective buyers that the description of the equipment is accurate. We will clean the controls, switches, chassis and faceplates to make the equipment look good and assure it is in good working order. However, any repairs necessary to make the unit sellable are your responsibility. We will advise you of the estimated costs.

When the equipment sells (the buyer pays us directly) we will ship it to the buyer and provide a one year limited parts and labor warranty, or transfer the balance of the original AVA warranty to the new owner, whichever is longer.

We will credit the seller with 85% of the sale price toward the purchase of new AVA made equipment. No cash disbursements will be made other than a reimbursement against sales paid for in full in anticipation of our sale of the used equipment.

If we cannot sell the equipment at a fair price then we will not charge the owner for our listing, testing, and clean up service for that equipment.

Call us first at 651-330-9871 so that we can discuss your current equipment with you, find out what you will be buying, suggest what the pricing should be, and make sure you have equipment suitable for our service.

Sell your equipment outright

We also offer brokerage service to assist owners of legitimate AVA equipment who want to sell their equipment outright without upgrading to other AVA equipment. The only difference between the terms for upgrading versus selling is a consignment fee of 30% instead of 15%. Keep in mind that this fee covers our time to inspect and test the unit, make minor repairs, clean the controls and switches, and provide a reasonable parts and labor warranty to the next buyer. Keep in mind too that we will likely get a much better price for the equipment as the buyer will be dealing factory direct and getting a factory warranty and satisfaction guarantee.

Contact us to place an order by any of the following means

  1. Telephone: 651-330-9871 We welcome your telephone questions. Expert advice and consultation available Monday through Friday between 9 am - 5 pm, central time. Sorry, no collect calls.
  2. Fax: 651-330-9822 You can send us your orders and credit card payments by Fax. Be sure to include your credit card billing address. Please call for technical support.
  3. Mail: Audio by Van Alstine, LLC., 2665 Brittany Lane, Woodbury, MN 55125-3022 USA.

Please do not e-mail your credit card information with your orders. Call us with this info separately. If you send credit card information by e-mail, it may be possible for someone to intercept the information.

download and fill out our Order Form

Please remember to sign your order before sending it to us!

Prices

Prices for new equipment can be found online. Equipment upgrade prices along with new equipment prices are available in our downloadable price list .pdf file.

Payment

We accept Visa, Mastercard, American Express, Discover, Money Orders and personal checks on US banks in US dollars. We can also invoice you via Paypal.  We allow three weeks for checks to clear before shipping. Credit Cards and Money Orders can provide faster service as our production schedule allows (confirm our current lead time). If possible, please call or e-mail with questions instead of writing because we can give you individual attention that is usually not possible by letter.

International customers: Sorry, but due to credit card fraud we cannot accept credit card orders from international customers. Please contact us for making payment with a Paypal invoice.

Shipping to Audio by Van Alstine

Domestic customer returns, ship your equipment to AVA via an insured carrier. Make sure your insure the package for full replace value of your unit. Please wrap the unit in a plastic bag so packing dust and bits cannot get inside it. To best protect your equipment, ship only one unit per carton and pack so the unit will survive a drop down a flight of stairs. Packing peanuts are fine for preamps and light equipment, but heavy power amps need more protection. Building supply stores sell foam insulation in 8' sheets. Use them to create a cocoon for your big power amp. Crumpled newspaper just isn't strong enough to protect your electronics. Make sure your name and address are affixed to the unit itself.

International customer returns, we ship worldwide using insured Air Parcel Post or UPS, depending upon the weight, size, and value limits for your country. Please call or e-mail AVA HiFi for shipping rates. Many of our units are available wired for 240 volt operation. U.S. Customs will pass, duty free, units coming to us for rebuild or repair if they are valued under $500 U.S. and are marked "for repair and return." Sorry, but due to credit card fraud we cannot accept credit card orders from international customers. Please make payment with an international money order in U.S. dollars or we can bill you via PayPal.

Audio by Van Alstine Shipping Charges

Shipping and handling charges for packages shipped anywhere in the continental US are shown in the chart. Be sure to add the appropriate shipping costs to your payment. Alaska, Hawaii, Puerto Rico customers, please call or e-mail AVA HiFi for shipping prices. All prices reflect standard shipping fully insured.

CATEGORY

Fully Insured
Continental US

HumDinger

$17.00

Vision Phono Preamplifier $21.00

RB, SL and EC Preamps, DACs

$35.00

Power Amplifiers

$50.00

In addition to the AVA Satisfaction Guarantee, all new Audio by Van Alstine designed and built electronics carry a limited three-year warranty on parts and labor, subject to the following exceptions and conditions:

  • Do-it-yourself kits carry a 90-day limited warranty applying only to the parts we supply.
  • Rebuilds and upgrades of customer-supplied units have a three-year limited warranty covering only the circuits and parts we install.
  • The AVA ABX Comparator has a one-year limited warranty.
  • AUDIO BY VAN ALSTINE SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ANY DAMAGE OR DEFECT RESULTS FROM (I) MISUSE, ABUSE, NEGLECT, IMPROPER SHIPPING OR INSTALLATION; (II) DISASTERS SUCH AS FIRE, FLOOD, LIGHTNING OR IMPROPER ELECTRIC CURRENT; OR (III) SERVICE OR ALTERATION BY ANYONE OTHER THAN AUDIO BY VAN ALSTINE. THIS WARRANTY DOES NOT COVER VACUUM TUBES.
  • Repairs, including out-of-warranty repairs on AVA equipment, have a 90-day limited warranty.
  • The Audio by Van Alstine limited warranty is transferable from the original buyer to one subsequent owner. That second owner must furnish a written sales receipt signed by the original owner to certify the transfer of ownership of the equipment and to be eligible for the balance of the limited warranty.
  • You must give us a chance to help you by calling us at 651-330-9871 for return authorization before returning equipment to us. The best service for you is when we can identify and solve a use problem by phone, resulting in no need for a repair at all.