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How
to Order
Contact us to place an order by any of the following means
- Telephone: 651-330-9871 We welcome your telephone questions.
Visa and MasterCard orders accepted. Credit cards not charged
out until order is ready to ship. Expert advice and consultation
available Monday Friday between 9 am 5 pm, Central
Time Zone. Sorry, no collect calls.
- Fax: 651-330-9822 You can send us your orders and credit
card payments by Fax. Be sure to include your credit card billing
address. Please call for technical support.
- Mail: Audio by Van Alstine, Inc., 2665 Brittany Lane, Woodbury,
MN 55125-3022.
Please do not e-mail orders! Conventional e-mail is not
a secure medium. If you send credit card information by e-mail,
it may be possible for someone to intercept the information.
Print out an order
form and fill it out. Please remember to sign your order before
sending it to us! (You will need Adobe
Reader to open the order form.)
Prices
Prices for new equipment
and equipment upgrades
can be found online. If you prefer, you can download a complete
price
list in PDF format.
Payment
We accept Visa, Mastercard, Money Orders, and personal checks on
US banks in US dollars. We allow three weeks for checks to clear
before shipping. Credit Cards and Money Orders can provide faster
service as our production schedule allows (confirm our current lead
time). If possible, please call or e-mail with questions instead
of writing because we can give you individual attention that is
usually not possible by letter.
International customers: Sorry, but due to credit card fraud
we cannot accept credit card orders from international customers
except from Canada that we have not done business with in the past.
Please make payment with an international money order in U.S. dollars
or contact us for making payment by direct wire transfer or Western
Union wire trasfer.
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