How to Order

Contact us to place an order by any of the following means

Telephone: 651-330-9871 We welcome your telephone questions. Visa and MasterCard orders accepted. Credit cards not charged out until order is ready to ship. Expert advice and consultation available Monday – Friday between 9 am – 5 pm, Central Time Zone. Sorry, no collect calls.
Fax: 651-330-9822 You can send us your orders and credit card payments by Fax. Be sure to include your credit card billing address. Please call for technical support.
Mail: Audio by Van Alstine, Inc., 2665 Brittany Lane, Woodbury, MN 55125-3022.

Please do not e-mail orders! Conventional e-mail is not a secure medium. If you send credit card information by e-mail, it may be possible for someone to intercept the information.

Fill out an order form

Print out an order form and fill it out. Please remember to sign your order before sending it to us! (You will need Adobe Reader to open the order form.)

Prices

Prices for new equipment and equipment upgrades can be found online. If you prefer, you can download a complete price list in PDF format.

Payment

We accept Visa, Mastercard, Money Orders, and personal checks on US banks in US dollars. We allow three weeks for checks to clear before shipping. Credit Cards and Money Orders can provide faster service as our production schedule allows (confirm our current lead time). If possible, please call or e-mail with questions instead of writing because we can give you individual attention that is usually not possible by letter.

International customers: Sorry, but due to credit card fraud we cannot accept credit card orders from international customers except from Canada that we have not done business with in the past. Please make payment with an international money order in U.S. dollars or contact us for making payment by direct wire transfer or Western Union wire trasfer.